1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

2. Delivery Location

Items offered on our website are only available for delivery to addresses in Worldwide except Israel and USA territories .

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [14] business days of the date of your order. Business day mean Monday to Friday, except holidays.

Please note we do not ship on [Fridays].

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

 

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales tax is charged according to the province or territory to which the item is shipped.

5. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at caviarsaffronshop.com

6. Questions

If you have any questions about the delivery and shipment or your order, please contact us at caviarsaffronshop.com

  • All transport are available via international air mail.
  • Shipping costs for retails orders in Amitis are free and for bulk orders are by agreement.
  • Typically it takes Max 14 working days for your air transport.
  • We just deliver your orders directly to address that you have written for us. We do not accept any excuses for any wrong information.
  • You can track your orders with your user and password.
  • Our business days are Sat-Thr
  • We accept Paypal or credit card.
  • We do not ship to Israel and US territories.

To read more about return and refund please read Return and Refund Policy

To read more about terms and conditions please read Terms and conditions